Terms and Conditions
Welcome to AURA ANTI TARNISH JEWELRY
By purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.
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1. Product Information
•Our jewellery is anti-tarnish, designed to resist tarnishing under normal usage.
•Anti-tarnish does not mean 100% tarnish-proof. Longevity depends on care, usage, and environmental factors.
•Slight variations in color, finish, or design may occur due to lighting, photography, or handcrafted details.
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2. Jewellery Care Disclaimer
To maintain the quality of your jewellery:
•Avoid contact with perfume, sweat, chemicals, and cosmetics
•Remove jewellery before bathing, swimming, or exercising
•Store jewellery in a dry, airtight box
•Tarnishing caused due to improper care is not covered under any warranty or return policy
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3. Pricing & Payments
•All prices are listed in INR and are subject to change without prior notice
•Orders will be processed only after full payment
•We accept payments via approved digital payment methods
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4. Shipping Policy
•Orders are usually dispatched within 2–5 business days
•Delivery time may vary depending on location and courier service
•AURA ANTI TARNISH JEWELLRY is not responsible for delays caused by courier partners or unforeseen circumstances
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5. Returns, Exchanges & Refunds
•Due to hygiene and product sensitivity, jewellery once sold is non-returnable
•Exchanges are accepted only in case of damaged or wrong product received
•Any issue must be reported within 24 hours of delivery along with an unboxing video
•Refunds (if applicable) will be processed within 7–10 business days
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6. Damaged Products
•Please record a clear unboxing video from opening the package
•Claims without an unboxing video will not be accepted
•Minor wear, scratches, or color changes over time are considered normal usage
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7. Order Cancellation
•Orders once placed cannot be cancelled
•Custom or discounted items are non-cancellable and non-refundable
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8. Intellectual Property
•All images, designs, logos, and content belong to AURA ANTI TARNISH JEWELLRY.
•Copying, reproducing, or using our content without permission is strictly prohibited
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9. Customer Responsibility
•Customers are responsible for providing accurate shipping details
•We are not liable for orders delivered to incorrect addresses provided by the customer
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10. Limitation of Liability
•AURA ANTI TARNISH JEWELLRY shall not be liable for any allergic reactions, misuse, or damage caused by improper handling of the jewellery
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11. Governing Law
•These Terms & Conditions shall be governed by the laws of India
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12. Contact Information
For any queries or support, contact us at:
📩 Email: info@theaurajewellery.com
📞 WhatsApp: +91 92707 96180
This website is owned by Shirin